This is a privacy policy document describing how and why HKinfoway Technologies (Company, We, Us, Our) collect, store, use, process, and safeguard the personal information of www.hkinfoway.com website visitors (User, Users, You, Yours, They, Their, Theirs). This document is compiled for visitors concerned about the Personally Identifiable Information that we collect, store, and use on our website.

We automatically assume you agree with this privacy policy by visiting or interacting with our website. So, please read this document carefully before browsing the website. And please do not use our website or services if you disagree with our policies and practices. 

We possess all the right to modify or delete any of the terms or entire privacy policy, at any instance of time, without giving prior notice to users. So, it is advisable to keep checking this document regularly to be informed about any policy updates.

What information do we collect from users?

The personal information you disclose to use

We collect the personal information you voluntarily provide to us when you are interested in obtaining information about us or our services from the Contact Us page. When you fill contact us form, you provide us with your personally identifiable information, such as:

  • Your name
  • Email address
  • Phone number

We assume whatever personal information you provide to us is true, complete, and accurate, and you must notify us of any changes to such information.

Information automatically collected

Our website collects certain information automatically when you visit, use, or navigate it. This information does not reveal your identity (like your name or contact number) but may include device and usage information such as:

  • Your IP address
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Device name
  • Country
  • Location
  • How and when you use the website
  • Other technical information

This information is primarily required to maintain the security and operation of our website and our internal analytics and reporting purposes.

We also use cookies on our website and collect various information using cookies and similar technologies.

The information we collect includes:

Log and Usage Data:

Log and usage data are service-related, diagnostic, usage, and performance information our servers automatically collect when you access and use our website and record them in Log Files. Depending on how you interact with us, this log data may include the following:

  • Your IP address
  • Device information
  • Browser type
  • Setting and information about your activity on the website (like date/time stamps associated with your usage, pages and files viewed, and other actions you take)
  • Device event information (system activity, error reports or crash dumps, and hardware settings)

Device Data:

We collect device data such as information about your devices such as computers, phones, tablets, or other devices that you use to access the website. This device data may include information such as:

  • Your IP address (or proxy server)
  • Device and application identification numbers
  • Location
  • Browser type
  • Hardware model
  • Internet service provider and/or mobile carrier
  • Operating system
  • System configuration information

Location Data:

We may collect your device’s location information. This location information can be precise or imprecise. The extent of data we collect depends on the type and settings of your device that you use to access our website. For example, we may use GPS and other technologies to collect geolocation information that reveals your current location (based on your IP address). Of course, you can opt out of allowing us to collect this information. You can do this either by refusing access to the information or by disabling your Location setting on your device. However, you may not be able to properly use certain aspects of our website when you choose to opt-out.

How do we process your information?

We process your information to provide, improve, and administer our website, communicate with you for security and fraud prevention, and comply with the law. Moreover, we may process your information for various other purposes, but with your consent.

We process your information for various reasons, depending on how you interact with our website, including:

  • To deliver services to the user:

We may process your information in order to provide you with a service requested by you.

  • To answer user inquiries and/or offer support to users:

We may process your information to reply to your inquiries and solve issues you might have with the requested service.

  • To send administrative information to you:

We may process your information to send you details about our services, changes to our terms and policies, and other similar information.

  • To protect an individual’s critical interest:

We may process your information when necessary to save or protect an individual’s vital interest to prevent harm.

How do we keep your information safe?

We have implemented appropriate and reasonable technical and organisational measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. So we can not promise and guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and collect, access, steal, or modify your information. We will do our best to secure your personal information, but the transmission of personal information to and from our website is at your risk. So, make sure you only use our website within the perimeter of a secure environment.

How do we share the information that we collect from you?

We care for your personal information and therefore do not share your data with any third parties. For example, we do not share your email address with sponsors or third parties, and we do not send sponsored emails to you on behalf of any third parties.

Our contact information

If you have any questions or comments regarding this privacy policy document, you may email us at info@hkinfoway.com or by post to:

HKInfoway Technologies,
420, RK Prime,
Next to Silver Heights,
Near Nana Mava Circle,
150 ft Ring Road,
Rajkot, Gujarat – 360005
India.

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